The
employee newsletter is released 3 times a year to communicate key
issues related to the business and celebrations within the company.
Most companies focus all their communications efforts on marketing
to customers. Too many overlook the importance of starting and
continuing an internal dialogue that keeps management and regular
employees on the same page. One of the most popular methods for
internal communication are company newsletters.
Other People Are Reading
What Are the Benefits of an Internal Employee E-Newsletter?
Newsletter Objectives
Education
For employees to do their jobs properly, they must be continuously
informed beyond a new-hire initiation. Company policies and
directions change. Employees must be kept abreast of these changes
because they are often the customer's first contact. Kristen Crandle,
controller and benefits coordinator for Prima Communications, Inc.
advises in an article that newsletters can also reduce fears and
anxiety perpetuated by rumors. She says, "Telling people the
straight story means there's less opportunity for misinformation."
Common Goal
Anything management discusses should be shared with the employees,
otherwise it could have a negative impact on customer relations and
brand building. Employees should also have a say in the direction of
the company. They interact more with the customer than management.
Newsletters give them the opportunity to have their say. Jenny
Fujita and Joy K. Miura, Fujita of Miura Public Relations, LLC.
write that letting employees voice their opinions "provides them
with a greater sense of ownership and it also raises their morale
and productivity."
Brand Cohesion
Newsletters help to create a more cohesive understanding of the
brand mission. To help employees shed the attitude that they just
show up to work for a paycheck, a newsletter will help get them on
board with what the company is trying to accomplish and giving them
pride in their role in accomplishing that mission.
Provide Recognition
Paul Levesque, in an Entrepreneur Magazine article, says, "The real
job of an employee newsletter is to motivate workers to do positive
things for customers and the community." A newsletter is a forum
that can be used to turn your employees into heroes. Recognition is
a motivator to other employees. Employee recognition also helps to
reduce turnover.
Effective Newsletters
Create each issue of the newsletter with a purpose. David Kandler,
award-wining newsletter editor and writer says, "Use articles that
will generate results. Every article featured in your newsletter
should have a specific objective." Newsletters should be kept short,
in an easy-to-read conversational tone. As long as the newsletter
are inviting to the reader, you can avoid employees tossing them to
the side because they perceive it as another task in their workload.
A newsletter should be perceived a welcome break in their day.
October - December 2003 - Procrastination Key Topic
July - September 2012 - Setting Goals Key Topic
January - March 2012 - Health and Safety Key Topic
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